General Information


Course Transfer & Cancellation
  • Course transfer is possible provided that vacancies are available and we receive a 6-week notice. The first request on course transfer if free. An administration fee of HK$100 will be charged on each further request.
  • We reserve the right to cancel a course at any time. A full refund or an alternative course will be offered should such cancellation occur.
  • The Admission Office will notify participants of any cancellation and course changes 14 days in advance.

    Refund Policy
    Your HK$800 deposit is non-refundable except in the following situations:

  • Full booking or cancellation of the course
  • Withdrawal due to unsuccessful application of course fee subsidies.
    The HK$800 deposit, however, will be retained for 6 months, and is transferable to another course if a written request is received 6 weeks before the course starts. If the applicant cannot attend any course within the next 6 months, the deposit will not be refunded.

    You can obtain a conditional refund according to the following rules:

  • Any balance, excluding the HK$800 deposit, will be refunded for written notice received 30 days before course commencement.
  • Fifty percent of any balance paid, excluding the HK$800 deposit, is refundable for written notice received 20 days before course commencement.
  • No refund will be given if the request is made less than 20 days before course commencement

    Leave from the course
    Only in an exceptional circumstances will it be possible for you to take time off in the middle of a course. Such request will only be considered if you write to us well before the course begins.

    Health Issues
    You are reminded to inform us in writing of any allergies, medical treatment, prescribed medication, special diets or other health restrictions. Your notification has to reach the Admission Office 30 days before the course starts.

    Visas ( overseas courses only )
    If you are goiing on an overseas course, pick up the visa from the consulate at least one month before the course starts. Your passport or travel document MUST be valid for at least 6 months.

    Enquiries
    Call the Admission Office at 27924333 during office hours.
    Monday to Friday 8 : 30am - 5 : 00 pm
    Saturday 8 : 30am - 12 : 30pm
    Send Email to info@outwardbound.org.hk


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